PRIVACY POLICY
This Website is operated by YMU Management Limited for users and visitors located in the European Union and United Kingdom, and by YMU Holdings USA Inc. for users and visitors located in the United States (“us”/“we”/”our”). We are committed to protecting your privacy and we are the controller and are responsible for your personal information. This Privacy Policy should be read in conjunction with the Terms and Conditions of use and the Cookie Policy for shxtsngigs.co.uk (the “Website”) of which it forms part.
This Privacy Policy applies to individuals residing in the European Union and United Kingdom, and explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.
If you are a resident of the United States, please see our Privacy Policy for U.S. Residents, located below.
We may amend this Privacy Policy from time to time to keep it up to date with legal requirements and the way we operate our business. Please regularly check these pages for the latest version of this notice.
THE INFORMATION WE COLLECT AND HOW WE USE IT
We will use, store or otherwise process any personal information that relates to and identifies you, including but not limited to your name, postal address, e-mail address, telephone number and any other information collected on registration, through surveys and through competitions to the extent reasonably necessary to provide the services that are available through our Website. We will collect this information through:
direct interactions with you (for example, where you provide us with your information in relation to a survey or competition we are running); or
automated technologies or interactions. Please see our Cookie Policy for further information.
We process this information for the purpose of:
dealing with your inquiries and requests
providing and personalising our services
crime prevention and prosecution of offenders
maintaining information as a reference tool or general resource
carrying out market research campaigns
running competitions and other promotional events and campaigns
complying with our legal or regulatory obligations
assessing your suitability as a candidate for one of our vacancies if you have applied via the website
We also gather information and statistics for the purposes of monitoring Website usage and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify you.
If you choose to post messages on our Website, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
MARKETING AND OUR COMMUNICATIONS WITH YOU
You may from time to time wish us to provide you with information about our Website or any other service or products including those of third parties which we think may be of interest to you. We will only send you information about:
our services; or
services offered jointly with or on behalf of other organisations, if you have asked us to provide you with such information.
We will only ever send you promotional information in accordance with your preferences.
Alternatively, you may ask us to provide you with information about our services and/or services offered jointly with or on behalf of other organisations by sending us an e-mail at enquiries@ymugroup.com, or writing to us at the following address: YMU Management Limited, 180 Great Portland Street, London, W1W 5QZ. If you stop using the Website or your permission to use the Website is terminated, we may continue to use and disclose your personal information in accordance with this Privacy Policy (as amended from time to time) and as permitted by law. However, if you wish us to stop e-mailing you with information in connection with the Website, please send your request in accordance with the “Your rights in relation to your information” section below.
If you have any concerns about the use of your personal information by us please contact us in writing at YMU Management Limited, 180 Great Portland Street, London, W1W 5QZ.
THE LEGAL BASIS FOR USING YOUR PERSONAL INFORMATION
We will only collect, use and share your personal information where we are satisfied that we have an appropriate legal basis to do this. This may be because:
our use of your personal information is in our legitimate interest as a commercial organisation (for example, where we undertaken market research or retain information as a reference tool or general resource) – in these cases we will look after your information at all times in a way that is proportionate and respects your privacy rights and you have a right to object to processing as explained in the “Your rights in relation to your information” section below;
you have provided your consent to us using your personal information (for example, in relation to any electronic direct marketing communications we send to you);
our use of your personal information is necessary to perform a contract or take steps to enter into a contract with you (for example, to facilitate your entry into the competitions that you enter); and/or
our use of your personal information is necessary to comply with a relevant legal or regulatory obligation that we have (for example, where we are required to make filings with HMRC or other government agencies, or to comply with requests or law enforcement or other regulatory bodies).
INFORMATION SECURITY AND RETENTION
The Internet is not a secure medium. However, we have put in place various security procedures as set out in this Privacy Policy. Please be aware that communications over the Internet, such as emails/webmails are not secure unless they have been encrypted. We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control. We adopt appropriate policies, rules and technical measures to protect the personal data that we have under our control (having regard to the type and amount of that data) from unauthorised access, improper use or disclosure, unauthorised modification, unlawful destruction or accidental loss. All of our employees and data processors that have access to, and are associated with, the processing of your personal information are obliged to respect the confidentiality of our visitors’ information. We ensure that your information will not be disclosed to government institutions or authorities except if required by law or when requested by regulatory bodies or law enforcement organisations.
We will store your personal information for as long as is reasonably necessary for the purposes for which it was collected, as explained in this Privacy Policy. In some circumstances we may store your personal information for longer periods of time, for instance where we are required to do so in accordance with legal, regulatory, tax, accounting requirements.
In specific circumstances we may store your personal information for longer periods of time so that we have an accurate record of your dealings with us in the event of any complaints or challenges, or if we reasonably believe there is a prospect of litigation relating to your personal information or dealings.
TO WHOM WILL YOUR INFORMATION BE DISCLOSED?
Your information may, for the purposes set out in this Privacy Policy, be disclosed for processing to:
our employees;
our group companies and their employees;
our data processor
successors in title to our business and any potential or actual third party purchaser of our business or assets;
third party consultants, contractors or other service providers who may access your personal information when providing services (including but not limited to IT support services) to us;
government bodies and law enforcement agencies and in response to other legal and regulatory requests;
auditors or contractors or other advisers auditing, assisting with or advising on any of our business purposes, in any jurisdiction where we operate.
YOUR RIGHTS IN RELATION TO YOUR INFORMATION
Subject to certain exemptions, and in some cases dependent upon the processing activity we are undertaking, you have certain rights in relation to your personal information. We may ask you for additional information to confirm your identity and for security purposes, before disclosing the personal information requested to you. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive. You can exercise your rights by contacting us using the contact details set out at the end of this Privacy Policy. Please quote your name and address. We may not always be able to fully address your request, for example if it would impact the duty of confidentiality we owe to others, or if we are legally entitled to deal with the request in a different way.
You can write to us at any time to obtain a copy of your information and to have any inaccuracies corrected. Where appropriate, you may have your personal information erased, rectified or amended. We should be grateful if you would also provide brief details of the information of which you would like a copy or which you would like to be corrected (this helps us to more readily locate your data).
You can ask us to restrict our use of your personal information, but only where (i) its accuracy is contested, to allow us to verify its accuracy; or (ii) the processing is unlawful, but you do not want it erased; (iii) it is no longer needed for the purposes for which it was collected, but we still need it to establish, exercise or defend legal claims; or (iv) you have exercised the right to object (see below), and verification of overriding grounds is pending.
You can object to any processing of your personal information which has our legitimate interests as its legal basis, if you believe your fundamental rights and freedoms outweigh our legitimate interests.
If you raise an objection, we have an opportunity to demonstrate that we have compelling legitimate interests which override your rights and freedoms.
You can request that we change the manner in which we contact you for marketing purposes.
You also have the right to lodge a complaint with the Information Commissioner’s Office, which can be contacted on 0303 123 1113 or via other methods of communication as explained on their website (currently https://ico.org.uk).
COOKIES
Our Website uses cookies for identification, analysis and advertising purposes. By using the Website you consent to the storing and accessing of cookies on your device. Please see our Cookie Policy for more information on how our Website uses cookies.
TRANSFERRING INFORMATION GLOBALLY
Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area (“EEA”). Countries outside of the EEA may not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined in the “Information security and retention” section above to try and protect the security of your information. Where we transfer your personal information to third parties who help provide our services, we obtain contractual commitments from them to protect your personal information. Some of these assurances are well recognized certification schemes like the EU – US Privacy Shield for the protection of personal information transferred from within the EU to the United States. You have a right to contact us (using the details at the end of this Privacy Policy) for more information about the safeguards we have put in place to ensure the adequate protection of your personal information when this is transferred as mentioned above.
USE OF YOUR PERSONAL INFORMATION SUBMITTED TO OTHER WEBSITES
We are not responsible for the privacy policies and practices of other websites even if you accessed the third party website using links from our Website. We recommend that you check the policy of each website you visit and contact the owner or operator of such website if you have concerns or questions.
FURTHER INFORMATION AND HOW TO CONTACT US
For further information from us on data protection and privacy or any requests concerning your personal information please write to YMU Management Limited, 180 Great Portland Street, London, W1W 5QZ or contact us by email at enquiries@ymugroup.com.
PRIVACY POLICY US
This Privacy Policy for United States Residents (“Policy”) applies to individuals in the United States. It describes how YMU Holdings USA Inc. (“we,” “our,” “us,”) collects, uses, and discloses information that we obtain about visitors to our website, shxtsngigs.co.uk, (“Website”) and the services available through our Website (collectively, the “Services”), and does not apply to any other platforms or services that we own or operate.
Your use of our Services, and any dispute over privacy, is subject to this Policy and our Terms and Conditions, including its applicable limitations on damages and the resolution of disputes.
THE INFORMATION WE COLLECT ABOUT YOU
We collect information about you directly from you and from third parties, and automatically through your use of our Services.
Information We Collect Directly from You.
The information we collect from you depends on how you use our Services. Information we collect may include:
When you subscribe to receive updates from us about new features available on our Website or though the Services, we collect contact information from you, such as your name, mailing address, e-mail address, or telephone number.
We collect the information you provide us when you fill out a survey, questionnaire, or other type of form you complete through the Services.
If you contact us, we collect records and copies of your correspondence, including e-mail addresses and other contact information.
While you are navigating the Website or using the Services, we may also collect your search queries or information about your viewing history.
We collect any information you choose to e-mail or communicate to us while using the Services.
Information We Collect from Other Entities.
When you access the Services, we may collect information about you from third-party sources, such as: service providers, business partners, public and third-party databases, platform providers, non-affiliated partners, other users of our Services, or from other third parties. Information we collect may be combined with other information we have collected about you in order to complete requests you have made or facilitate transactions you have initiated via the Services, or for other purposes, for which we provide you with notice or to which you consent. Information we may collect about you from third-party sources may include your name, e-mail address, mailing address, phone number, and other contact information.
Information We Collect Automatically.
We automatically collect information about your use of our Services through cookies, web beacons, and other technologies. To the extent permitted by applicable law, we combine this information with other information we collect about you, including your personal information. Please see the section “Cookies and Other Tracking Mechanisms” below for more information.
When you use our Website, we may collect your browser type and operating system, web pages you view on the Website, links you click on the Website, and your IP address. We may also collect information about the length of time you spent visiting our Website and/or using our Services, and the referring URL, or the web pages that led you to our Website.
HOW WE USE YOUR INFORMATION
Our Uses of Your Personal Information.
We use your information, including your personal information, for the following purposes:
To provide, maintain, and improve our Services
To notify you about changes and updates to our Services
To communicate with you about your use of our Services, to respond to your inquiries, and for other customer service purposes
To tailor the content and information that we may send or display to you, to offer location customization and personalized help and instructions, and to otherwise personalize your experiences while using the Services
To send you marketing materials about our products and services, or about promotions or competitions that are available through the Services
To send you news and newsletters
To better understand how users access and use our Services, both on an aggregated and individualized basis
To handle inquiries and complaints you or other users of our Services submit to us.
To administer surveys and questionnaires, such as for market research or user satisfaction purposes
To comply with legal obligations, as part of our general business operations, and for other business administration purposes, such as maintaining customer records, monitoring your compliance with any of your agreements with us, collecting debts owed to us, and safeguarding our business interests
Where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, and in situations involving potential threats to the safety of any person or violations of our Terms and Conditions or this Policy
For research and analytics purposes
To fulfill any other purpose for which you provide the information
To fulfill purposes that you otherwise request or consent to
HOW WE SHARE YOUR INFORMATION
We may share your information, including personal information, as follows:
Vendors, Service Providers, and Other Processors.
We may disclose the information we collect from you to vendors, service providers, or other processors, such as customer management providers and IT services providers, to help us provide our Services to you, to assist us in analyzing how our Services are used, and to provide other services.
Subsidiaries and Affiliates.
We may disclose the information we collect from you to our affiliates or subsidiaries as needed to provide the Services to you.
In addition, we may also share your personal information under the following circumstances:
Business Transfers.
If we or our affiliates are or may be acquired by, merged with, or invested in by another company, or if any of our assets are or may be transferred to another company, whether as part of a bankruptcy or insolvency proceeding or otherwise, we may transfer the information we have collected from you to the other company. As part of the business transfer process, we may share certain of your personal information with lenders, auditors, and third-party advisors, including attorneys and consultants.
In Response to Legal Process.
We disclose your information to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena.
To Protect Us and Others.
We disclose your information when we believe it is appropriate to do so to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms and Conditions or this Policy, or as evidence in litigation in which we are involved.
Aggregate and De-Identified Information.
We share aggregate or de-identified information about users with third parties for marketing, advertising, research, or other purposes.
OUR USE OF COOKIES AND OTHER TRACKING MECHANISMS
We and our third-party service providers use cookies and other tracking mechanisms to track information about your use of our Services. We may combine this information with other personal information we collect from you (and our third-party service providers may do so on our behalf).
Cookies.
Cookies are alphanumeric identifiers that we transfer to your device’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Services, while others are used to enable a faster log-in process or to allow us to track your activities while using our Services. There are two types of cookies: session and persistent cookies.
Session Cookies. Session cookies exist only during an online session. They disappear from your device when you close your browser or turn off your device. We use session cookies to allow our systems to uniquely identify you during a session or while you are logged into the Services. This allows us to process your online transactions and requests and verify your identity, after you have logged in and as you move through our Services.
Persistent Cookies. Persistent cookies remain on your device after you have closed your browser or turned off your device. We use persistent cookies to track aggregate and statistical information about user activity
Disabling Cookies.
Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Website who disable cookies will be able to browse certain areas of the Website, but some features may not function.
Clear GIFs, Pixel Tags and Other Technologies.
Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web and app pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Services to, among other things, track the activities of Website visitors, help us manage content, and compile statistics about Website usage. We and our third-party service providers also use clear GIFs in HTML e-mails to our customers, to help us track e-mail response rates, identify when our e-mails are viewed, and track whether our e-mails are forwarded.
Third Party Analytics.
We use automated devices and applications, such as Google Analytics, to evaluate usage of our Website. We also may use other analytic means to evaluate our Website. We use these tools to help us improve the performance of our Websites, Services, and user experiences. These entities may use cookies and other tracking technologies, such as web beacons or local storage objects (LSOs), to perform their services. To learn more about Google’s privacy practices, please review the Google Privacy Policy at https://www.google.com/policies/privacy/. You can also download the Google Analytics Opt-out Browser Add-on to prevent their data from being used by Google Analytics at https://tools.google.com/dlpage/gaoptout.
Cross-Device Use.
We and our third party service providers, including Google, may use the information that we collect about you (whether directly from our Website, through your device(s), or from a third party) to help us and our third party service providers identify other devices that you use (e.g., a mobile phone, tablet, other computer, etc.). We and our third-party service providers also may use the cross-device use and other information we learn about you to serve targeted advertising on your devices and to send you e-mails. To opt-out of cross-device advertising, you may follow the instructions set forth in the Third-Party Ad Networks section below. Please note: if you opt-out of these targeted advertising cookies, your opt-out may be specific to the web browser, app, or device from which you accessed the opt-out. If you use multiple devices or web browsers, you may need to opt-out from each browser or device that you use.
Do-Not-Track Signals.
Please note that our Website does not recognize or respond to any signal which your browser might transmit through the so-called “Do Not Track” feature your browser might have. If you wish to disable cookies on our Website, you should not rely on any “Do Not Track” feature your browser might have. For more information about do-not-track signals, please click here.
Ad Networks.
We use network advertisers to serve advertisements on non-affiliated websites or other media (e.g., social networking platforms). This enables us and these network advertisers to target advertisements to you for products and services in which you might be interested. Ad network providers, advertisers, sponsors and/or traffic measurement services may use cookies, JavaScript, pixels, LSOs and other tracking technologies to measure the effectiveness of their ads and to personalize advertising content to you. These cookies and other technologies are governed by each entity’s specific privacy policy, not this one. We may provide these advertisers with information, including personal information, about you.
Users may opt out of many ad networks. For example, you may go to the Digital Advertising Alliance (“DAA”) Consumer Choice Page for information about opting out of interest-based advertising. Please be advised that opting out of ad networks will opt you out from certain companies’ delivery of interest-based content or ads to you, but it does not mean you will no longer receive any advertising through our Website or on other websites. You may continue to receive advertisements, for example, based on the particular website that you are viewing (i.e., contextually based ads). Additional information is available on the DAA’s website at www.aboutads.info.
THIRD-PARTY LINKS
Our Website and Services may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third-party websites. We are not responsible for the information practices of such third-party websites.
SECURITY OF YOUR PERSONAL INFORMATION
We have implemented reasonable precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our efforts, no data security measures can guarantee security.
You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust, unique password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.
ACCESS YOUR PERSONAL INFORMATION
You may modify personal information that you have submitted by contacting us using the information in the Contact Us section below.
YOUR CHOICES REGARDING OUR USE OF YOUR PERSONAL INFORMATION
We may send periodic promotional e-mails to you. You may opt-out of promotional e-mails by following the opt-out instructions contained in the e-mail. If you opt-out of receiving promotional e-mails, we may still send you e-mails about your account or any services you have requested or received from us.
NOTICE CONCERNING CHILDREN
We do not knowingly collect, use, or disclose information from children under 13, except as required by law or regulation. If we learn that we have collected the personal information of a child under 13, we will take steps to delete the information as soon as possible. Please immediately contact us if you become aware that a child has provided us with personal information.
CHANGES TO THIS POLICY
This Policy is current as of the Effective Date set forth above. We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy on our Website.
CONTACT US
If you have questions about the privacy aspects of our Website or Services or would like to make a complaint, please contact us at: enquiries@ymugroup.com